1. Introduction

Welcome to Glycal Care (‘Glycal Care’, ‘we’, ‘our’, or ‘us’). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We may collect personal identification information, health-related information voluntarily provided by you, technical information (such as IP address and browser details), and cookies/analytics data.

3. How We Collect Information

We collect information through contact forms, appointment requests, newsletters, emails, telephone calls, website usage, social media interactions, surveys, and promotions.

4. How We Use Your Information

We use your information to respond to enquiries, arrange appointments, provide services, improve our website, send communications, comply with legal obligations, and protect our systems.

5. Legal Basis for Processing

Where applicable, we process personal data based on consent, contractual necessity, legal obligations, legitimate interests, or protection of vital interests.

6. Disclosure

We do not sell personal information. We may share it with healthcare professionals, IT providers, hosting providers, payment processors, and authorities where required by law.

7. Data Retention

We retain personal information only as long as necessary for business and legal purposes, after which it is securely deleted or anonymised.

8. Security

We implement reasonable security measures including encryption, secure servers, access controls, and regular monitoring.

9. International Transfers

Your information may be processed outside your country with appropriate safeguards.

10. Your Rights

You may request access, correction, deletion where applicable, withdraw consent, or lodge complaints under applicable laws.

11. Marketing

Marketing communications are sent only where permitted or with your consent. You may unsubscribe at any time.

12. Cookies

We use essential, functional, performance, and analytics cookies.

13. Third-Party Websites

We are not responsible for the privacy practices of linked websites.

14. Children’s Privacy

Our services are not intended for children without appropriate parental consent.

15. Changes

We may update this Privacy Policy periodically.

16. Contact

GlycalCare Pte Ltd


Address: 10 Lorong Sari #01-001 Singapore 119094


Email: hello@glycalcare.com


Website: https://glycalcare.com

17. Singapore PDPA

Where applicable, Glycal Care complies with Singapore’s Personal Data Protection Act (PDPA).

Consent

By using this website, you consent to the collection and processing of your personal information as described in this Privacy Policy.